Privacy Policy

📋1. Introduction

Welcome to b77b. This Privacy Policy explains how b77b ("we", "our", or "the Platform") collects, uses, stores, and protects the personal information you provide when using our online casino and sports betting services. By accessing or using b77b, you acknowledge that you have read and understood this policy.

This policy applies to all users of b77b, including players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and all other cities and regions across Bangladesh. If you do not agree with any part of this policy, please discontinue use of the platform immediately.

📥2. Information We Collect

To provide you with a safe, reliable, and personalized experience on b77b, we may collect the following categories of personal information:

• Identity Information: Full name, date of birth, national ID or passport number (required for account verification and age verification — players must be 21 years of age or older).
• Contact Information: Email address, mobile phone number, and residential address in Bangladesh.
• Financial Information: Payment method details (such as bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other payment providers), transaction history, deposit and withdrawal records.
• Technical Information: IP address, device type, operating system, browser type, and session data collected automatically when you access b77b.
• Gaming Activity: Gameplay history, betting records, bonus usage, and account activity logs within our casino and sportsbook.
• Communication Records: Any correspondence you have with our customer support team, including queries, complaints, and feedback submitted via email or live chat.

We only collect information that is necessary and proportionate to the purposes described in this Privacy Policy. We do not collect sensitive data beyond what is required for responsible gaming compliance, identity verification, and fraud prevention.

⚙️3. How We Use Your Information

The personal information we collect is used for the following purposes:

• To create and manage your b77b account, verify your identity, and confirm that you are at least 21 years of age in compliance with our responsible gaming policy.
• To process deposits and withdrawals through payment partners including bKash, Nagad, Rocket, Upay, and major banking institutions operating in Bangladesh.
• To detect, investigate, and prevent fraudulent transactions, money laundering, underage gambling, and other prohibited activities on our platform.
• To provide customer support, respond to your inquiries, and resolve disputes in a timely and effective manner.
• To personalize your experience on b77b — including game recommendations, promotional offers, and relevant content — based on your gaming activity and stated preferences.

🤝4. Sharing Your Information

b77b does not sell, rent, or trade your personal information to any third party for their own commercial purposes. We may, however, share your data in the following limited circumstances:

• Payment Processors: We share the minimum necessary financial data with trusted payment partners (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank) solely to facilitate the processing of your transactions.
• Game Technology Providers: Our platform integrates games from providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive technical session data to deliver their games, but they do not receive your full personal profile.
• Legal and Regulatory Obligations: We may disclose your information when required by applicable law, court order, or where we believe disclosure is necessary to protect the rights, property, or safety of b77b, our users, or the general public.

Any third-party service providers that process data on b77b's behalf are contractually bound to maintain the confidentiality and security of your personal information, and are prohibited from using it for any purpose other than those specified by b77b.

🍪5. Cookies and Tracking Technologies

b77b uses cookies and similar technologies (such as web beacons and local storage) to enhance your browsing experience, remember your preferences, and gather analytical insights about how our platform is used. Cookies are small text files stored on your device when you visit our website.

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some features on b77b. We use essential cookies (required for the platform to function), analytical cookies (to understand usage patterns), and preference cookies (to remember your language and settings).

🔒6. Data Security

b77b takes the security of your personal information seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, accidental loss, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data in transit, firewalls and intrusion detection systems on our servers, strict access controls and authentication protocols for staff, and regular security audits and vulnerability assessments.

While we use commercially reasonable efforts to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. If you believe your b77b account has been compromised, please contact our support team immediately at [email protected].

👤7. Your Rights and Choices

As a user of b77b, you have the following rights with respect to your personal information:

• Right of Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You may request that we correct any inaccurate or incomplete personal data held in your b77b account.
• Right to Erasure: In certain circumstances, you may request the deletion of your personal data, subject to legal retention requirements and responsible gaming obligations.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time.
• Right to Data Portability: You may request that we provide your personal data in a structured, commonly used, and machine-readable format where technically feasible.

To exercise any of the above rights, please contact our privacy team by email at [email protected]. We will endeavour to respond to all valid requests within a reasonable timeframe, consistent with our operational and legal obligations.

🌐8. International Data Transfers

b77b operates as a multi-market platform serving players across Bangladesh and other regions. In the course of delivering our services, your personal data may be transferred to and processed in countries outside Bangladesh. Where such transfers occur, we take appropriate steps to ensure your data is protected to a standard consistent with this Privacy Policy.

Any cross-border transfer of personal data is conducted under appropriate contractual safeguards and our service providers are required to treat your information with the same level of care described in this policy.

⏳9. Data Retention

b77b retains your personal data for as long as your account remains active or as necessary to provide you with our services. We may also retain certain information after account closure to comply with legal obligations, resolve disputes, enforce our agreements, and prevent fraud. Transaction records, identity verification documents, and gaming activity logs are typically retained for a minimum period consistent with applicable regulatory requirements. Once data is no longer required, it is securely deleted or anonymised in accordance with our internal data lifecycle policies.

🔞10. Minors and Age Verification

b77b is strictly a platform for adults. You must be 21 years of age or older to register and use our services. We do not knowingly collect personal data from individuals under 21. If we become aware that a user is under the required age, we will promptly suspend the account and delete the associated data. Age verification checks are conducted as part of the account registration process. Parents and guardians are encouraged to use parental control software to prevent underage access to online gambling platforms.

🔄11. Changes to This Privacy Policy

b77b reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will notify registered users via email or by placing a prominent notice on our website. The date of the most recent revision will always be displayed at the top of this page.

Your continued use of b77b after any such changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.

📩12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way b77b handles your personal information, please do not hesitate to contact our dedicated privacy team. We are committed to addressing your concerns promptly and transparently.

You can reach us by email at [email protected]. Our support team is available to assist you with privacy-related matters, account data requests, and any concerns you may have about the security of your information on the b77b platform.